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Live Support & Guidance

Live Support & Guidance

Live Support & Guidance

LumAssist optimizes call processes and provides real-time guidance to agents.
LumAssist, çağrı süreçlerinizi optimize ederek temsilcilerinize anlık rehberlik sunar.

AI STUDIO

Drive Impact with Organization-Specific Solutions!

Drive Impact with Organization-Specific Solutions!

Enhance Customer
Experience with Real-Time Support!

Gerçek Zamanlı Destek ile Müşteri Deneyimini Yükseltin!

Boost your call agents’ performance with AI-powered guidance. With real-time assistance,
automatic transcription, and in-call intelligence, every conversation becomes more efficient and impactful.
Boost your call agents’ performance with AI-powered guidance. With real-time assistance,
automatic transcription, and in-call intelligence, every conversation becomes more efficient and impactful.
Boost your call agents’ performance with AI-powered guidance. With real-time assistance, automatic transcription, and in-call intelligence, every conversation becomes more efficient and impactful.

FEATURES

FEATURES

FEATURES

Typing...

Typing...

Auto Record & Transcription

All calls are automatically transcribed, preventing information loss and accelerating processes.

TOTAL CALL VOLUME

52,945

15,52%

Jun

Jul

Aug

Sep

Oct

Nov

Less Time, More Calls!

LumAssist shortens conversation times, enabling agents to handle more calls.

Live Call Monitoring and Real-Time Analysis

Monitors customer calls in real time, understands the conversation flow, and provides insights.

Instant Replies &
Question Suggestions

Automatically suggests phrases and questions to help agents manage conversations accurately and effectively.

Customizable Infrastructure for Enterprise Processes

Interfaces and workflows can be customized according to the organization’s processes, industry, and language.

Anlık Yanıt ve Soru Önerileri

Temsilcinin görüşmeyi doğru ve etkili şekilde yönetebilmesi için söylemesi gereken ifadeleri ve yöneltilecek soruları otomatik olarak önerir.

Kurumsal Süreçlere Uygun Özelleştirilebilir Altyapı

Arayüz ve yönlendirmeler, kurumun süreçlerine, sektörüne ve diline göre özelleştirilebilir.

Make a Difference in
Call Performance with Real-Time Support

Gerçek Zamanlı Destek ile Çağrı Performansında Fark Yaratın

Make a Difference in
Call Performance
with Real-Time Support

ADVANTAGES

ADVANTAGES

ADVANTAGES

AI-Powered Knowledge Advantage in Every Call

AI-Powered Knowledge Advantage in Every Call

AI-Powered Knowledge
Advantage in Every Call

LumAssist never leaves the agent unsupported during calls. It provides guidance based on the conversation flow, identifies potential risks in advance, and suggests the most effective communication strategy. This personalizes the customer experience, standardizes interactions, and enhances quality.
LumAssist never leaves the agent unsupported during calls. It provides guidance based on the conversation flow, identifies potential risks in advance, and suggests the most effective communication strategy. This personalizes the customer experience, standardizes interactions, and enhances quality.

All rights reserved.

© AISTUDIO 2024

info@aistudio.com.tr

Office

Beştepe Mah. 31.Sok No: 2/B Yenimahalle / Ankara
Kolektif House

Teknopark

Gazi University Gölbaşı Campus, Bahçelievler Mah. 323/1 Street, Block C, No:10/50-C/168, Gazi Technopark Building 06830 Gölbaşı / Ankara

Office

Beştepe Mah. 31st No: 2/B
Yenimahalle / Ankara
Kolektif House

Technopark

Gazi University Gölbaşı Campus, Bahçelievler Mah. 323/1 Street, Block C, No:10/50-C/168, Gazi Technopark Building 06830 Gölbaşı / Ankara

All rights reserved.

© AISTUDIO 2024

All rights reserved.

© AISTUDIO 2024

info@aistudio.com.tr

Office

Beştepe Mah. 31.Sok No: 2/B Yenimahalle / Ankara
Kolektif House

Teknopark

Gazi University Gölbaşı Campus, Bahçelievler Mah. 323/1 Street, Block C, No:10/50-C/168, Gazi Technopark Building 06830 Gölbaşı / Ankara

Turkish

Turkish

Turkish