AI-Powered Communication Management Platform
Bring all your communication channels together in a single hub with LumDesk. Measure every interaction to create a more controlled, efficient, and sustainable communication experience.
One Platform for Customer Communication
Bring voice calls, messages, and emails together on a single platform with LumDesk. Handle first interactions with AI, and seamlessly transfer the process to live agents when needed.
SYSTEM
An Integrated System for All Your Support Channels
24/7 Active Assistant
Advanced Reporting
LumDesk enables you to handle incoming calls, messages, and emails with AI at the first point of contact. It automatically resolves simple and repetitive requests, while seamlessly transferring more complex cases to live agents.
Eliminate Email Overload in Seconds
AI-Powered Email Creation
AI analyzes incoming emails to identify which require a response. For emails that need attention, it generates draft replies and presents them for your review, allowing you to edit and approve before sending.
Intelligent Infrastructure That Accelerates Communication
LumDesk accelerates customer communication and reduces operational workload for teams. Repetitive tasks are automated, allowing agents to focus their time on delivering meaningful customer solutions.
ADVANTAGES
Reduce Response Times
AI engages customers at the first point of contact and instantly resolves repetitive requests.
Reduce Response Times
AI engages customers at the first point of contact and instantly resolves repetitive requests.
Reduce Operational Workload
Reduce team workload by delegating the majority of calls, messages, and emails to AI.
Reduce Operational Workload
Reduce team workload by delegating the majority of calls, messages, and emails to AI.
Increase Efficiency
Transfer interactions with the right context, enabling agents to instantly access customer history.
Increase Efficiency
Transfer interactions with the right context, enabling agents to instantly access customer history.
Take Control of Your Emails
Centralize emails in a single panel, classify them, and accelerate workflows with AI-generated reply drafts.
Take Control of Your Emails
Centralize emails in a single panel, classify them, and accelerate workflows with AI-generated reply drafts.
Gain Insights
Analyze live interactions, measure performance, and turn customer trends into actionable data.
Gain Insights
Analyze live interactions, measure performance, and turn customer trends into actionable data.
Create a Consistent Experience
Adapt to growing communication volumes and deliver a consistent, enterprise-grade customer experience.
Create a Consistent Experience
Adapt to growing communication volumes and deliver a consistent, enterprise-grade customer experience.
Make a Difference with LumDesk
Bring together all the data you need to strengthen customer relationships and improve operational efficiency on a single platform.
FEATURES
Intelligent Infrastructure That Accelerates Communication
LumDesk accelerates customer communication and reduces operational workload for teams. Repetitive tasks are automated, allowing agents to focus their time on delivering meaningful customer solutions.
AVANTAJLAR
Reduce Response Times
AI engages customers at the first point of contact and instantly resolves repetitive requests.
Reduce Response Times
AI engages customers at the first point of contact and instantly resolves repetitive requests.
Reduce Operational Workload
Reduce team workload by delegating the majority of calls, messages, and emails to AI.
Reduce Operational Workload
Reduce team workload by delegating the majority of calls, messages, and emails to AI.
Increase Efficiency
Transfer interactions with the right context, enabling agents to instantly access customer history.
Increase Efficiency
Transfer interactions with the right context, enabling agents to instantly access customer history.
Take Control of Your Emails
Centralize emails in a single panel, classify them, and accelerate workflows with AI-generated reply drafts.
Take Control of Your Emails
Centralize emails in a single panel, classify them, and accelerate workflows with AI-generated reply drafts.
Gain Insights
Analyze live interactions, measure performance, and turn customer trends into actionable data.
Gain Insights
Analyze live interactions, measure performance, and turn customer trends into actionable data.
Create a Consistent Experience
Adapt to growing communication volumes and deliver a consistent, enterprise-grade customer experience.
Create a Consistent Experience
Adapt to growing communication volumes and deliver a consistent, enterprise-grade customer experience.
AI-Powered Communication Management Platform
Bring all your communication channels together in a single hub with LumDesk. Measure every interaction to create a more controlled, efficient, and sustainable communication experience.
Turkish
One Platform for Customer Communication
Bring voice calls, messages, and emails together on a single platform with LumDesk. Handle first interactions with AI, and seamlessly transfer the process to live agents when needed.
SYSTEM
An Integrated System for All Your Support Channels
24/7 Active Assistant
Advanced Reporting
LumDesk enables you to handle incoming calls, messages, and emails with AI at the first point of contact. It automatically resolves simple and repetitive requests, while seamlessly transferring more complex cases to live agents.
Eliminate Email Overload in Seconds
AI-Powered Email Creation
AI analyzes incoming emails to identify which require a response. For emails that need attention, it generates draft replies and presents them for your review, allowing you to edit and approve before sending.
Make a Difference with LumDesk
Bring together all the data you need to strengthen customer relationships and improve operational efficiency on a single platform.
FEATURES
An Integrated System for All Your Support Channels
24/7 Active Assistant
Advanced Reporting
LumDesk enables you to handle incoming calls, messages, and emails with AI at the first point of contact. It automatically resolves simple and repetitive requests, while seamlessly transferring more complex cases to live agents.
Eliminate Email Overload in Seconds
AI-Powered Email Creation
AI analyzes incoming emails to identify which require a response. For emails that need attention, it generates draft replies and presents them for your review, allowing you to edit and approve before sending.
One Platform for Customer Communication
Bring voice calls, messages, and emails together on a single platform with LumDesk. Handle first interactions with AI, and seamlessly transfer the process to live agents when needed.
SYSTEM
Make a Difference with LumDesk
Bring together all the data you need to strengthen customer relationships and improve operational efficiency on a single platform.
FEATURES
Intelligent Infrastructure That Accelerates Communication
LumDesk accelerates customer communication and reduces operational workload for teams. Repetitive tasks are automated, allowing agents to focus their time on delivering meaningful customer solutions.
ADVANTAGES
Reduce Response Times
AI engages customers at the first point of contact and instantly resolves repetitive requests.
Reduce Operational Workload
Reduce team workload by delegating the majority of calls, messages, and emails to AI.
Increase Efficiency
Transfer interactions with the right context, enabling agents to instantly access customer history.
Take Control of Your Emails
Centralize emails in a single panel, classify them, and accelerate workflows with AI-generated reply drafts.
Gain Insights
Analyze live interactions, measure performance, and turn customer trends into actionable data.
Create a Consistent Experience
Adapt to growing communication volumes and deliver a consistent, enterprise-grade customer experience.
Multilingual Natural Voice Technology
Multilingual Natural Voice Technology
Multilingual Natural Voice Technology
LANGUAGE SUPPORT
Natural Voice Global Support with 30+ Language Options
Our AI-powered voice engine naturally converts your text into speech using human-like intonation and emphasis across more than 30 languages and accents. It delivers engaging and accessible voice solutions for content tailored to diverse regions and target audiences.
Select Language
Search 30+ Languages…
English
Spanish
French
Turkish
German
Greek
Select Language
Search 30+ Languages…
English
Spanish
French
Turkish
German
Greek
Natural Voice Global Support with 30+ Language Options
Our AI-powered voice engine naturally converts your text into speech using human-like intonation and emphasis across more than 30 languages and accents. It delivers engaging and accessible voice solutions for content tailored to diverse regions and target audiences.
Select Language
Search 30+ Languages…
English
Spanish
French
Turkish
German
Greek
Our Security and Compliance Standards
We protect your customer data using the highest encryption standards and ensure full compliance with KVKK and GDPR requirements.
KVKK & GDPR
Automatic Data Masking
Sensitive data such as credit card numbers and Turkish ID numbers are automatically detected and masked in both voice and text records.
End-to-End Encryption
Your data is encrypted using the industry-standard AES-256 protocol both during transfer and while stored on our servers.
Role-Based Access Control
Ensure that employees can access only the data relevant to their roles through granular authorization controls.
Transparent Audit Logs
Track which users access, listen to, or download records in real time through detailed, time-stamped audit logs.
Automatic Data Masking
Sensitive data such as credit card numbers and Turkish ID numbers are automatically detected and masked in both voice and text records.
End-to-End Encryption
Your data is encrypted using the industry-standard AES-256 protocol both during transfer and while stored on our servers.
Role-Based Access Control
Ensure that employees can access only the data relevant to their roles through granular authorization controls.
Transparent Audit Logs
Track which users access, listen to, or download records in real time through detailed, time-stamped audit logs.
Seamless Data Flow with a Robust Integration Infrastructure
LumCall AI agents work in full harmony with your existing systems to accelerate data flow and optimize operations.
INTEGRATION
Seamless Data Flow with a Robust Integration Infrastructure
LumCall AI agents work in full harmony with your existing systems to accelerate data flow and optimize operations.
INTEGRATION
Seamless Data Flow with a Robust Integration Infrastructure
LumCall AI agents work in full harmony with your existing systems to accelerate data flow and optimize operations.
INTEGRATION
Frequently Asked Questions
Frequently Asked Questions
Do we need to change our existing email accounts (Gmail/Outlook)?
Does AI send replies automatically without my approval?
Can I listen to a customer’s past phone calls from this screen?
Can incoming messages be automatically assigned to the relevant department?
Do we need to change our existing email accounts (Gmail/Outlook)?
Does AI send replies automatically without my approval?
Can I listen to a customer’s past phone calls from this screen?
Can incoming messages be automatically assigned to the relevant department?
Do we need to change our existing email accounts (Gmail/Outlook)?
Does AI send replies automatically without my approval?
Can I listen to a customer’s past phone calls from this screen?
Can incoming messages be automatically assigned to the relevant department?
All rights reserved.
© AISTUDIO 2024
info@aistudio.com.tr
Office
Beştepe Mah. 31.Sok No: 2/B Yenimahalle / Ankara
Kolektif House
Technopark
Gazi University Gölbaşı Campus, Bahçelievler Mah. 323/1 Street, Block C, No:10/50-C/168, Gazi Technopark Building 06830 Gölbaşı / Ankara
Office
Beştepe Mah. 31st No: 2/B
Yenimahalle / Ankara
Kolektif House
Technopark
Gazi University Gölbaşı Campus, Bahçelievler Mah. 323/1 Street, Block C, No:10/50-C/168, Gazi Technopark Building 06830 Gölbaşı / Ankara
All rights reserved.
© AISTUDIO 2024
AI-Powered Communication Management Platform
Bring all your communication channels together in a single hub with LumDesk. Measure every interaction to create a more controlled, efficient, and sustainable communication experience.
Our Security and Compliance Standards
We protect your customer data using the highest encryption standards and ensure full compliance with KVKK and GDPR requirements.
KVKK & GDPR