LumCall is an AI-driven communication platform that unifies every customer interaction across voice, chat, AI agents, human agents, and analytics into a single intelligent system. Today’s enterprises operate with disconnected tools: call center infrastructure, CRM systems, messaging apps, chatbots, and analytics dashboards that rarely work together. This fragmentation increases operational cost, slows service delivery, and limits visibility into customer behavior.


LumCall replaces this complexity with a consolidated architecture designed for reliability, scalability, and compliance. It brings Voice AI, Chat AI, real-time Human Agent Assist, and 100% conversation analytics under one roof. Whether an interaction is fully automated or handled by a human, LumCall ensures it is measurable, consistent, and connected to the rest of the operation.

• A unified communication layer for voice, chat, and digital channels

• AI agents that automate repetitive interactions

• Human-Agent Assist tools that enhance performance and accuracy

• 100% conversation analytics across every channel

• Flexible deployment: Cloud, On-Premise, or Hybrid

• Full compliance with KVKK, GDPR, and industry regulations

Built for enterprises that require accuracy, data governance, and operational intelligence, LumCall adapts to regulated environments with flexible deployment options; Cloud, On-Premise, or Hybrid. The platform empowers organizations to automate where possible, support agents where necessary, and understand every customer touchpoint in real time.

LumCall is not a tool added on top of existing systems, it is a new communication foundation for organizations preparing for the next decade of customer experience.